Airports worldwide rely on on-time performance (OTP) to handle disruptions effectively, optimize their use of resources and increase passenger satisfaction. To stay competitive in a highly dynamic industry faced with new challenges due to the pandemic, it is crucial to keep looking for ways to improve OTP − but how? Our tips can help with boosting your operations plan.
As some countries enter a period of “gradual normalization”, airports prepare for increasing traffic. Ensuring they are operationally ready for it will be critical to moving forward in the recovery process. The security checkpoint is a key terminal area, where fluent processes and the safety of passengers must be guaranteed. What solutions can help airports face upcoming challenges?
Why is my flight delayed? A study conducted by a student at Purdue University suggests that runway configurations may have an impact on on-time flight arrival. What were the outcomes of this research, find out here.
Airport security control is one of the main points of a passenger´s journey, but also one of the biggest sources of bottlenecks. The processes involved are so time intensive that operators need to closely coordinate staff and resources to avoid running out of capacity. The Coronavirus puts additional pressure on that sensitive system by creating additional requirements. Read here about the challenges confronting the security checkpoint.
Expecting busy days this summer, airports have been catching up on planning how to optimally distribute travelers across their facility. Once passengers are off of a flight, the baggage claim area is the location where overflows can hardly be avoided. Read here some strategies operators can put into practice to ensure minimum distancing by luggage pick-up.
The pandemic has hit airports not only from an operations standpoint, but also from a customer perspective. While experts agree that the industry will restart gradually, the question is how to build back with the existing capacity. Innovation can help to adapt and meet new requirements. Read our tips to implement technology at airports in times of financial constraints.
From large hubs to small local airfields – the Coronavirus continues to challenge airports worldwide. With the focus on rebuilding passenger confidence in air travel, operators are looking at digitalization to meet airport recovery goals. New passenger behaviors highlight the importance of solutions that enable sanitation and physical distancing. Read here why leveraging technology is so important today.
Flight delays and cancellations are not only an inconvenience for passengers. They can bring aviation stakeholders high operational costs. With an ongoing pandemic that forces government regulations to change rapidly, the industry needs strategies to minimize the impact of flight disruptions. Read here, how operators can deal with irregular operations amid COVID-19.
The pandemic has forced aviation to rethink the entire concept of travel. Strict sanitary measures are being implemented throughout the passenger journey like never before. As the world waits for full vaccine deployment, the industry should keep in mind how regulations affect travelers with reduced mobility. Read here, what are the challenges for passenger special services.
Planning terminal operations has always been a complex matter. Today, the high variance in flight schedules and load factors, as well as the implementation of COVID-19 safety protocols, make it difficult to create accurate plans. In order to achieve more predictability, airports need to optimize the use of existing data. How? Find out here.
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